Privacy Policy

Effective Date: [Insert Date] | Last Updated: [Insert Date]

1. Introduction

QuantumOS.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quantumos.ai and use our services.

2. Information We Collect

Personal Information: name, email, contact details, billing information.
Technical Information: IP address, browser, device type, usage data.
Service Data: content, interactions, preferences, and analytics.

3. How We Collect Information

Information you provide when signing up or contacting us.
Automatically through cookies, logs, and tracking technologies.
From third-party services you authorize or integrate.

4. How We Use Your Information

To provide and improve our services.
To personalize your experience.
To communicate with you.
To process transactions.
To ensure security and compliance.

5. Legal Basis for Processing

Your consent.
To fulfill a contract.
To comply with legal obligations.
Our legitimate interests.

6. Information Sharing

Service Providers: hosting, billing, analytics, support.
Business Partners: integrations, resellers, joint ventures.
Legal Requirements: law enforcement, regulators, courts.
Business Transfers: mergers, acquisitions, restructuring.

We do not sell your personal information or share it for unauthorized marketing purposes.

7. Data Security

Encryption (AES-256, TLS 1.3).
Multi-factor authentication.
Regular security audits and penetration testing.
Access controls and employee training.
Incident response and breach notification procedures.

8. Data Retention

Account Data: While your account is active plus 3 years.
Transaction Records: 7 years for financial compliance.
Usage Logs: 2 years for security and analytics.
Marketing Data: Until you opt out or 5 years.
Legal Requirements: As mandated by applicable laws.

You may request earlier deletion subject to legal and operational requirements.

9. Your Privacy Rights

Access and Information: Request copies of your personal data.
Correction and Updates: Correct inaccurate or incomplete data.
Deletion and Erasure: Request deletion of your personal data.
Restriction and Objection: Limit or object to data processing.
Data Portability: Receive your data in a structured format.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards through:

Standard Contractual Clauses (SCCs).
Adequacy decisions by relevant authorities.
Binding Corporate Rules where applicable.
Your explicit consent when required.

11. Cookies and Tracking Technologies

We use various technologies to enhance your experience:

Essential Cookies: Authentication, security, performance.
Analytics Cookies: Usage statistics, user behavior, A/B testing.
Marketing Cookies: Personalized advertising, social media integration, conversion tracking.

You can manage cookie preferences through your browser settings or our cookie preference center.

12. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected.
Right to delete personal information.
Right to opt-out of sale of personal information.
Right to non-discrimination for exercising privacy rights.

To exercise these rights, contact us at privacy@quantumos.ai.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

Post the updated policy on our website.
Notify you via email for material changes.
Update the "Last Updated" date.
Provide 30 days notice for significant changes.

Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Information

For privacy-related questions, concerns, or requests:

Email: privacy@quantumos.ai